Category: Board Operations

Board Operations
2018 October Board Culture

A condominium, cooperative or homeowners’ association is only as efficient as the elected board that oversees its day-to-day operations. Considering how difficult it can be to find time for family, leisure, and sleep amid work and assorted …

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Board Operations
2018 October Working With Your Support Professionals

Attorneys and community association managers can be a godsend for the board of a co-op, condominium or HOA. Most boards consist of volunteers who usually have quite busy external lives themselves, so having an experienced professional on th…

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Board Operations
2018 October Participation by Proxy

If you live in a condominium, cooperative or HOA, you’re effectively acting as part of a participatory democracy run by an elected group of volunteers. And as with any democracy, those affected by the board’s decisions are encouraged to get…

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Board Operations
2018 October Your Board’s Legal Obligations

The board of a condominium, cooperative or homeowner’s association has a fiduciary duty to make decisions in the best interest of the community as a whole. But individual board members may have different ideas as to what those decisions mig…

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Board Operations
2018 August Handling Resident Complaints

By all accounts, most boards of condominiums, cooperatives or homeowners’ associations are doing their best. After all, they’re just groups of democratically-elected volunteers with a fiduciary duty to act in their constituents’ best intere…

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Board Operations
2018 May Diversifying Your Board

A democracy fares best when its constituents are proportionally represented. For all intents and purposes, the board of a condominium, cooperative, or homeowners’ association is a democratically-elected entity, and as such, one could argue …

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Board Operations
2017 November Board Arrears

One of the most difficult issues for board members and residents of co-ops, condominiums and HOAs is that of arrearages.  The problem poses practical, procedural and ethical issues and can ultimately lead to legal repercussions.  Sadly, and…

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Board Operations
2017 October The Roles of Building Staff

Supers, building managers, maintenance persons, custodial staff, groundskeeping personnel, porters, doormen, concierges—depending on the size of a community, the staff roster for a condo, co-op, or HOA can be pretty long. The truth is, in t…

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Board Operations
2017 October Supporting the Staff

Most people go about their days paying little attention to the labor performed by those who make their lives easier. From transit workers to service employees to government officials, how often does one stop to thank the people making every…

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Board Operations
2017 October Board Transparency

Community living – the very basis of co-op, condo and HOA life –is based on the idea of trust. In a community of potentially hundreds or thousands of residents, every resident can’t be involved in the making of every decision. Too many cook…

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